.:www.telxcellence.com:.

GLOBAL FOCUS

Due to the fact that we are able to enter the world’s market through the internet, we can offer solutions at a much cheaper price. We have our facilities in San Jose, Costa Rica. This country has a high level of English speaking people and our services are Top of the Line. Costa Rica has consistently been among the top-ranking Latin American countries in the Human Development Index. Our focus is any English/Spanish speaking company that needs assistance with support or any kind of phone services. We offer Phone Solutions, Software Solutions, and Hosting Servers Solutions.

OUR HISTORY

Telxcellence has been serving the Call Center Outsourcing needs of our clients since January of 2012. Our mission is to generate value by helping to form highly effective, long term relationships between us and our clients around the world. With many programs and over 10 solutions to choose from depending on your needs, we have been able to find the answers for clients ranging from very big companies to very small businesses.

TELXCELLENCE

Telxcellence is an Outsourcing Call Center & Software development Company that is focused on assisting any Call Center needs you might have. We go through your necessities and give you multiple solutions of Call Center Services with 100% Bilingual representatives and will provide you with the best custom made software answer to fit your needs perfectly. Our goal is Customer Satisfaction, with extensive experience in managing people our company puts big efforts in having the best face for you company. We understand how important it is for you to provide excellence in Customer Service and how hard it is. We take away the headaches and allow you to focus on what you are good at. Running your business.

Software

Furthermore, the software is provided at NO CHARGE to our clients. The Call Center Agencies in the Worldwide Network will charge you thousands of dollars to get you started. We can help you get started with no charge. Thus, our goal is aligned with our clients and us to develop long term, successful relationships.

Micro-Managers

We keep our eyes on the “Big Picture” but also micro-manage each customer we get. We go to the extra mile when it comes to problem solving and customer satisfaction. We aim to please. If you are looking for a company to micro-manage the side of your business that matters the most and be the best at it, then Telxcellence is your place! Outsourcing...Simplified….The best.

GLOBAL
FOCUS

Telxcellence is dedicated to being an industry leader in both Domestic and International Outsourcing. Many years ago, we outsourced almost exclusively to domestic customers and they will always be a very important part of our business. However, recent changes in the global economy have opened the door to exciting opportunities in locations such as:

United States – Canada - Latin America – Europe – Australia - Asia - Africa

Call Centers Services for these countries are often very expensive and hard to run. Avoid the complications and get our highly educated agents at rates that are significantly lower than the rates of US and Canadian call centers. While US Call Centers are quite competitive on high level applications or on applications that require a non-scripted approach, international call centers like ourselves can be excellent choices for applications such as:

Why Worldwide ?

Telxcellence = Successful Outsourcing. Our entire business is centered around helping our clients to find the best possible solution to fit their needs. The benefits of working with Telxcellence include.

MARKET INFORMATION

Over the years, our team has amassed a vast amount of knowledge about how to deal with call center callers. This information allows us to effectively use techniques to make the customer feel good while helping them with a problem. Agents have the best attitude in order to be successful on each client’s call.

TIME SAVINGS

Our consultants can quickly and effectively introduce you to the best possible solutions for your application. This can save hours of frustration during the search process and, more importantly, eliminate the frustration of dealing with the Call Center yourself. The time savings can be enormous.

COST CONTAINMENT

Through our expertise in the call center outsourcing industry, we help our clients find the most cost effective solution. Our only goal is establishing successful, long term relationships; so we have the incentive to help you find the best combination of quality, service, and price.
We have agreements with over 100 call center service providers by which a small commission is paid to us based on the success of your campaign. Thus, our services are of no charge to our clients and we make money when our clients and our agencies make money. Worldwide has a vested interest in your success.

RISK REDUCTION

Outsourcing to a call center agency is a risky proposition. You will be sharing a great deal of information with an outside company and trusting them to interact with your precious customers. We have been in the business for more than 14 years and have found many trusted partners around the world. If you are looking for a low-risk way to minimize your costs, maximize your time, and give your call center outsourcing effort the best chance of success, give us a chance to earn your business...no cost to you!.

CONTACT US

For a FREE Consultation, to Request a Call Center Services or Software development Quote, or with general inquiries and comments, please contact us using any of our convenient methods.

CONTACT

506-4020 -2303

[email protected]

Why need us?